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  1. Jenkins
  2. JENKINS-53814

jenkins ci server not able to generate PR, cron and schedule is not working.

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Details

    • Bug
    • Status: Closed (View Workflow)
    • Critical
    • Resolution: Incomplete
    • other
    • CentOS Linux release 7.2.1511 (Core) with jenkins version 2.128

    Description

      Dear Team,

       

      We are facing issue on our jenkins server after certain time frame our PR are not getting generated, cron and Poll SCM is also not working. To resolve this issue each time we need to restart our jenkins server and things become normal. From jenkins logs we are not getting proper exception from that we can find out what is issue.

      So We need to resolve this issue as this is in our production environment.

      Kindly help us to resolve this issue.

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          oleg_nenashev Oleg Nenashev added a comment -

          Please provide an example of your configuration.

          Also, it makes sense to upgrade to the recent LTS, just in case. There were some issues with Jetty in the version you use

          oleg_nenashev Oleg Nenashev added a comment - Please provide an example of your configuration. Also, it makes sense to upgrade to the recent LTS, just in case. There were some issues with Jetty in the version you use
          jayesh007 Jayesh Mahajan added a comment -

          Hi,

          Please find below configuration details.

          OS: CentOS Linux release 7.2.1511 (Core)

          jenkins version 2.128

          Java Version:  "1.8.0_181

          Thanks

          jayesh007 Jayesh Mahajan added a comment - Hi, Please find below configuration details. OS: CentOS Linux release 7.2.1511 (Core) jenkins version 2.128 Java Version:  "1.8.0_181 Thanks
          jayesh007 Jayesh Mahajan added a comment -

          Hi Team,

          Any update on above issue? or any suggestion for how to trace the above situation??

          means what are the ways we can check ??

          jayesh007 Jayesh Mahajan added a comment - Hi Team, Any update on above issue? or any suggestion for how to trace the above situation?? means what are the ways we can check ??
          oleg_nenashev Oleg Nenashev added a comment -

          OK, I should have been more specific. "Please provide an example of your JOB configuration.": config.xml, SCM polling log, build log for a successful build.

          As advised above, it's also recommended to upgrade to the recent weekly or LTS first

          oleg_nenashev Oleg Nenashev added a comment - OK, I should have been more specific. "Please provide an example of your JOB configuration.": config.xml, SCM polling log, build log for a successful build. As advised above, it's also recommended to upgrade to the recent weekly or LTS first
          slide_o_mix Alex Earl added a comment -

          Need more information from user. Please reopen when requested information is provided.

          slide_o_mix Alex Earl added a comment - Need more information from user. Please reopen when requested information is provided.

          People

            Unassigned Unassigned
            jayesh007 Jayesh Mahajan
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            Dates

              Created:
              Updated:
              Resolved: