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  1. Jenkins
  2. JENKINS-54282

Jenkins stuck on 'Please wait while Jenkins is getting ready to work' after pressing 'Reload Configuration from Disk'

    • Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Minor Minor

      After upgrading from Jenkins 2.125 to 2.130, the option to do "Reload Configuration from Disk" appears to hang. The screen shows the message in the screenshot indefinitely. After giving up waiting for the screen to come back to the dashboard, I can press refresh on the browser and the Jenkins dashboard does appear. However, I didn't have to do this previously with older Jenkins versions. I tested older versions starting with 2.89.4 and going to versions 2.107.3, 2.121.3, and 2.125 and none of these had the problem. The Jenkins dashboard would appear after a few seconds showing all the jobs.

      Also, the same issue seems to occur when going to the <jenkins url>/restart and this also worked with version 2.125 or lower.

      Does anyone know what changed between Jenkins 2.125 to 2.130 to cause this problem? Is there an additional plugin or software I need to install to avoid this problem.

      Thank you,
      Peter

          [JENKINS-54282] Jenkins stuck on 'Please wait while Jenkins is getting ready to work' after pressing 'Reload Configuration from Disk'

          Peter Toennies added a comment - - edited

          Perhaps the behavior I am seeing is related to https://issues.jenkins-ci.org/browse/JENKINS-52008 ("Please wait while Jenkins is starting" page looks bad in 2.128"):

          >> The page also does not reload automatically when Jenkins starts.

          Peter Toennies added a comment - - edited Perhaps the behavior I am seeing is related to https://issues.jenkins-ci.org/browse/JENKINS-52008 ("Please wait while Jenkins is starting" page looks bad in 2.128"): >> The page also does not reload automatically when Jenkins starts.

          Does anyone else have this problem?

          Peter Toennies added a comment - Does anyone else have this problem?

          Does anyone monitor posts on this forum? Will this issue be fixed in an upcoming Jenkins version? Did I do something wrong on my system when upgrading Jenkins to cause this issue?

          Thank you,
          Peter

          Peter Toennies added a comment - Does anyone monitor posts on this forum? Will this issue be fixed in an upcoming Jenkins version? Did I do something wrong on my system when upgrading Jenkins to cause this issue? Thank you, Peter

          Mark Waite added a comment -

          We've removed the OpenJ9 docker images so that we can focus our platform portability efforts on Java 11 with hotspot. Two of the docker images for Jenkins 2.307 include multi-architecture support for amd64, arm64, ppc64le, and s390x.

          Mark Waite added a comment - We've removed the OpenJ9 docker images so that we can focus our platform portability efforts on Java 11 with hotspot. Two of the docker images for Jenkins 2.307 include multi-architecture support for amd64, arm64, ppc64le, and s390x.

            Unassigned Unassigned
            pgtoennies Peter Toennies
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