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  1. Jenkins
  2. JENKINS-56146

Unable to connect to REST service

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    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Blocker
    • Resolution: Unresolved
    • Labels:
      None
    • Environment:
      Windows, Jenkins ver. 2.150.2, JIRA plugin 3.0.0, JIRA Issue Updater 1.18
    • Similar Issues:

      Description

      Here is the settings:

      Here is the result:

      15:01:49 JIRA Update Build Step*

      15:01:49 Unable to connect to REST service

      **

       

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          Activity

          Hide
          warden Radek Antoniuk added a comment -

          Do you have firewall open and connectivity works fine from the console?
          Do you see anything meaningful in the logs in debug mode?

          Show
          warden Radek Antoniuk added a comment - Do you have firewall open and connectivity works fine from the console? Do you see anything meaningful in the logs in debug mode?
          Hide
          lubap Luba Pyat added a comment -

          Firewall is not open.. does it have to be open to use Jira plugins?

          Nothing really in the debug..

          Radek Antoniuk

          Show
          lubap Luba Pyat added a comment - Firewall is not open.. does it have to be open to use Jira plugins? Nothing really in the debug.. Radek Antoniuk
          Hide
          warden Radek Antoniuk added a comment -

          What I meant by "open" is that if you can connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console.

          Show
          warden Radek Antoniuk added a comment - What I meant by "open" is that if you can connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console.
          Hide
          lubap Luba Pyat added a comment -

          Unfortunately I am new to Jenkins. I  tried to find the ways to connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console unsuccessfully. I could not even find Jenkins Master SSH console! The pointers that I found not really helpful. Can you please give me more info? Any help is much appreciated!

          THANKS!

          Radek Antoniuk

          Show
          lubap Luba Pyat added a comment - Unfortunately I am new to Jenkins. I  tried to find the ways to connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console unsuccessfully. I could not even find Jenkins Master SSH console! The pointers that I found not really helpful. Can you please give me more info? Any help is much appreciated! THANKS! Radek Antoniuk
          Hide
          warden Radek Antoniuk added a comment -

          Are you running your Jenkins Master on Windows? If yes, check if you can load JIRA page in the browser from that machine that is running Jenkins Master.

          Show
          warden Radek Antoniuk added a comment - Are you running your Jenkins Master on Windows? If yes, check if you can load JIRA page in the browser from that machine that is running Jenkins Master.
          Hide
          lubap Luba Pyat added a comment -

          Thanks! Yes, Jenkins is on Windows. I was able to bring up JIRA page in the browser  from Jenkins Master machine. Worked fine..

          Radek Antoniuk

          Show
          lubap Luba Pyat added a comment - Thanks! Yes, Jenkins is on Windows. I was able to bring up JIRA page in the browser  from Jenkins Master machine. Worked fine.. Radek Antoniuk
          Hide
          lubap Luba Pyat added a comment -

          Radek Antoniuk Hi, any pointers, info, thoughts? Thanks!

           

          Show
          lubap Luba Pyat added a comment - Radek Antoniuk Hi, any pointers, info, thoughts? Thanks!  

            People

            Assignee:
            laszlomiklosik Laszlo Miklosik
            Reporter:
            lubap Luba Pyat
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated: