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  1. Jenkins
  2. JENKINS-56881

Jenkins job stuck without any error message

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Blocker Blocker
    • core
    • Jenkins version 2.164.1, OS Windows (version: ), web browser: chrome, Chrome browser version:73, chromedriver version : 2.46, Java vendor : Oracle (version: 1.8.0_131)

      Jenkins jobs are hanging in between suddenly and the job is getting stuck. It is neither failing nor moving forward. Even after aborting the current job and rebuilding does not solve the issue.

      I am seeing some thread dump from the url : "http://hostname:8080/"

      Please review and help on how to fix this issue as we are now running into this issue very frequently.

        1. Jenkins_LoadingSpinner_Stuck.png
          Jenkins_LoadingSpinner_Stuck.png
          8 kB
        2. Windows10-Thread Dump.rtf
          17 kB
        3. Windows7-Thread Dump.rtf
          9 kB

          [JENKINS-56881] Jenkins job stuck without any error message

          Aravind Reddy added a comment -

          Please help us in resolving this issue.

          In addition to the above details mentioned in the description we have observed the following details.

          After aborting and rebuilding the job multiple times the job was executed successfully.It took around 1 hour ideally which should have been done in 1 minute.

          We have found the following error message in the console.

          Session ID: 5e08cadac28de7aa848f3a63267bc56a)
          [1554383760.174][SEVERE]: Timed out receiving message from renderer: 300.000
          [1554384360.175][SEVERE]: Timed out receiving message from renderer: 600.000
          [1554384360.175][SEVERE]: Timed out receiving message from renderer: -600.001
          [1554384660.179][SEVERE]: Timed out receiving message from renderer: 300.000
          [1554385260.180][SEVERE]: Timed out receiving message from renderer: 600.000
          [1554385260.180][SEVERE]: Timed out receiving message from renderer: -600.001
          [1554385560.183][SEVERE]: Timed out receiving message from renderer: 300.000
          [1554386160.184][SEVERE]: Timed out receiving message from renderer: 600.000
          [1554386160.184][SEVERE]: Timed out receiving message from renderer: -600.001
          [ERROR] Tests run: 3, Failures: 0, Errors: 1, Skipped: 1, Time elapsed: 4,231.987 s <<< FAILURE!

          Aravind Reddy added a comment - Please help us in resolving this issue. In addition to the above details mentioned in the description we have observed the following details. After aborting and rebuilding the job multiple times the job was executed successfully.It took around 1 hour ideally which should have been done in 1 minute. We have found the following error message in the console. Session ID: 5e08cadac28de7aa848f3a63267bc56a) [1554383760.174] [SEVERE] : Timed out receiving message from renderer: 300.000 [1554384360.175] [SEVERE] : Timed out receiving message from renderer: 600.000 [1554384360.175] [SEVERE] : Timed out receiving message from renderer: -600.001 [1554384660.179] [SEVERE] : Timed out receiving message from renderer: 300.000 [1554385260.180] [SEVERE] : Timed out receiving message from renderer: 600.000 [1554385260.180] [SEVERE] : Timed out receiving message from renderer: -600.001 [1554385560.183] [SEVERE] : Timed out receiving message from renderer: 300.000 [1554386160.184] [SEVERE] : Timed out receiving message from renderer: 600.000 [1554386160.184] [SEVERE] : Timed out receiving message from renderer: -600.001 [ERROR] Tests run: 3, Failures: 0, Errors: 1, Skipped: 1, Time elapsed: 4,231.987 s <<< FAILURE!

            oleg_nenashev Oleg Nenashev
            aravindreddy Aravind Reddy
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              Created:
              Updated: