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  1. Jenkins
  2. JENKINS-57979

A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem.

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      Description

      A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.

      Stack trace

      java.lang.IllegalStateException: Expected 1 instance of hudson.model.User$AllUsers but got 0
      at hudson.ExtensionList.lookupSingleton(ExtensionList.java:450)
      at hudson.model.User$AllUsers.getInstance(User.java:1084)
      at hudson.model.User$AllUsers.get(User.java:1102)
      at hudson.model.User$AllUsers.access$100(User.java:1065)
      at hudson.model.User.getOrCreateById(User.java:521)
      at hudson.model.User.getById(User.java:619)
      at hudson.security.HttpSessionContextIntegrationFilter2.hasInvalidSessionSeed(HttpSessionContextIntegrationFilter2.java:87)
      at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:60)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
      at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:607)
      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
      at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668)
      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
      at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
      at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
      at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:834)
      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1417)
      at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
      at java.lang.Thread.run(Thread.java:745)

      Page generated: Jun 4, 2019 9:16:48 AM ISTREST APIJenkins ver. 2.164.3

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          Hide
          olblak Olivier Vernin added a comment -

          Hi cango networks, thanks for reporting this issue but unfortunately it lacks a bit of context.
          Where did you see this stack trace? How is it related to https://ci.jenkins.io ?

          Show
          olblak Olivier Vernin added a comment - Hi cango networks , thanks for reporting this issue but unfortunately it lacks a bit of context. Where did you see this stack trace? How is it related to https://ci.jenkins.io ?
          Hide
          johnyesberg John Yesberg added a comment -

          I saw this error when attempting to restart Jenkins after updating some plugins.

          The following procedure seems to be reproducible on my machine. If I visit the <jenkins>/restart URL, I'm invited to confirm that I want to restart. A few seconds after confirming restart, my browser shows the <jenkins> URL, and a page with

          • A heading Oops! (with a broken image)
          • The text: A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.
          • The stacktrace as originally reported.
          • The left hand navigation menu is corrupted, showing:
            • Jenkins
            • An empty bullet
            • Jenkins Project
            • Bug Tracker
            • Mailing Lists
            • Twitter:  @jenkinsci

          It looks like the restart may have occurred successfully apart from this error.

          Key environment details:

          • Windows 2012R2
          • jre 1.8.0_144_b01
          • Jenkins v2.164.3
          Show
          johnyesberg John Yesberg added a comment - I saw this error when attempting to restart Jenkins after updating some plugins. The following procedure seems to be reproducible on my machine. If I visit the <jenkins>/restart URL, I'm invited to confirm that I want to restart. A few seconds after confirming restart, my browser shows the <jenkins> URL, and a page with A heading Oops! (with a broken image) The text: A problem occurred while processing the request. Please check  our bug tracker  to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins.  The users list  might be also useful in understanding what has happened. The stacktrace as originally reported. The left hand navigation menu is corrupted, showing: Jenkins An empty bullet Jenkins Project Bug Tracker Mailing Lists Twitter:  @jenkinsci It looks like the restart may have occurred successfully apart from this error. Key environment details: Windows 2012R2 jre 1.8.0_144_b01 Jenkins v2.164.3
          Hide
          olblak Olivier Vernin added a comment -

          I am moving this ticket on the 'Jenkins' project which is more appropriated for issues not related to the jenkins infrastructure project

          Show
          olblak Olivier Vernin added a comment - I am moving this ticket on the 'Jenkins' project which is more appropriated for issues not related to the jenkins infrastructure project
          Hide
          danielbeck Daniel Beck added a comment -

          This has previously been reported in a different issue.

          Please don't just copy & paste the generic error message. That's not a useful issue title and wastes everyone's time.

          Show
          danielbeck Daniel Beck added a comment - This has previously been reported in a different issue. Please don't just copy & paste the generic error message. That's not a useful issue title and wastes everyone's time.

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            cango_networks cango networks
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: