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Bug
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Resolution: Fixed
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Major
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None
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support-core:2.54
core:2.150.3.2
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support-core:2.58
Recently noticed a generated support bundle that was missing some contents about nodes and even the manifest.md. The Jenkins logs shows the following error:
2019-07-02 17:06:31.129+0000 [id=847267] WARNING c.c.j.s.SupportPlugin$PeriodicWorkImpl#lambda$doRun$0: Could not save support bundle Command Close created at at hudson.remoting.Command.<init>(Command.java:68) at hudson.remoting.Channel$CloseCommand.<init>(Channel.java:1265) at hudson.remoting.Channel$CloseCommand.<init>(Channel.java:1263) at hudson.remoting.Channel.close(Channel.java:1436) at hudson.remoting.Channel.close(Channel.java:1403) at hudson.remoting.Channel$CloseCommand.execute(Channel.java:1270) Caused: hudson.remoting.Channel$OrderlyShutdown at hudson.remoting.Channel$CloseCommand.execute(Channel.java:1271) at hudson.remoting.Channel$1.handle(Channel.java:565) at hudson.remoting.SynchronousCommandTransport$ReaderThread.run(SynchronousCommandTransport.java:85) Caused: hudson.remoting.ChannelClosedException: Channel "unknown": Remote call on my-node failed. The channel is closing down or has closed down at hudson.remoting.Channel.call(Channel.java:948) at hudson.FilePath.act(FilePath.java:1072) at hudson.FilePath.act(FilePath.java:1061) at hudson.FilePath.lastModified(FilePath.java:1599) at com.cloudbees.jenkins.support.api.FilePathContent.getTime(FilePathContent.java:85) at com.cloudbees.jenkins.support.SupportPlugin.writeBundle(SupportPlugin.java:301) at com.cloudbees.jenkins.support.SupportPlugin.writeBundle(SupportPlugin.java:276) at com.cloudbees.jenkins.support.SupportPlugin$PeriodicWorkImpl.lambda$doRun$0(SupportPlugin.java:764) at com.cloudbees.jenkins.support.SupportPlugin$PeriodicWorkImpl.dt_access$313(SupportPlugin.java) at java.lang.Thread.run(Thread.java:748)