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  1. Jenkins
  2. JENKINS-61520

At the end of Scheduled Jenkins job execution on UFT15 it is giving JNLP-4 error.

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    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Critical
    • Resolution: Unresolved
    • Labels:
      None
    • Environment:
      Jenkins: CloudBees Jenkins Enterprise 2.176.2.3-rolling
      hp-application-automation-tools-plugin: 6.1
      UFT: 15
    • Similar Issues:

      Description

      Hello Team,

       

      I have setup UFT 15 for Remote execution with Logged Out option. I Sign out of Windows 10 Workstation where UFT15 is installed. There is Jenkins Node on this system. I triggered Freestyle Jenkins job with plugin: Execute Micro Focus functional tests from Micro Focus ALM. It executed the 4 test cases and updated the result in Jenkins console. Then it gave error for JNLP-4 and Job status becomes Failed.

      Please  suggest solution for this on priority. Import section of the logs marked in Red below.

      Jenkins Console Log:

      Started by user Sureka Govind (VKS2VDQ) Running as SYSTEM Building remotely on UFT_EntAutomation_N4 (uft-ent-n4) in workspace C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15 No emails were triggered. [GCS_Login_UFT15] $ "C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15\HpToolsLauncher.exe" -paramfile props19032020023521961.txt "Started..." Timeout is set to: -1 Run mode is set to: RUN_REMOTE Unable to retrieve test set folder: Node not found. ============================================================================ Starting test set execution Test set name: Regression_GCS_AccountSummary_SearchOpenItems, Test set id: 18802 Test 1: [1]01_GCS_Login will run on host: wksp000c65c9 Test 2: [1]04_GCSAccountSummary will run on host: wksp000c65c9 Test 3: [1]GCS_Logoff will run on host: wksp000c65c9 Test 4: [1]02_GCSSearchOpenItems will run on host: wksp000c65c9 log4net:ERROR [RollingFileAppender] Unable to acquire lock on file C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15\. Could not find a part of the path 'C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15\'. "Scheduler started at:19/03/2020 02:35:26 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:35:26 Running: [1]01_GCS_Login 19/03/2020 02:35:26 Running test: [1]01_GCS_Login, Test id: 618, Test instance id: 4294 Test: [1]01_GCS_Login, Id: 4294, Execution status: Running Test: [1]01_GCS_Login, Id: 4294, Execution status: Passed, Message: Test run includes a warning. For more information, see the test results. Step: Start Test Start Test 01_GCS_Login Step: Start Global Iteration Start Global Iteration 1 Step: Start Action Start Action Action1 Step: Parameter for Login: 44, Status: InfoStep: RunTimeError # -2147287037, Status: Warning Description:The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\01_GCS_Login_0115.xls path does not exist. Step: End Action End Action Action1 Step: End Global Iteration End Global Iteration 1 Step: End Test End Test 01_GCS_Login Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30766 19/03/2020 02:36:34 Test complete: [1]01_GCS_Login, Run ID: 30766 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:36:34 Running: [1]04_GCSAccountSummary 19/03/2020 02:36:34 Running test: [1]04_GCSAccountSummary, Test id: 847, Test instance id: 4295 Test: [1]04_GCSAccountSummary, Id: 4295, Execution status: Running Test: [1]04_GCSAccountSummary, Id: 4295, Execution status: Failed, Message: Test run failed. Step: Start Test Start Test 04_GCSAccountSummary Step: Start Action Start Action Action1 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: ******************** Starting AccountSummary Standard Search Test Condition Number *********************** 111, Status: Passed Starting AccountSummary Standard Search Test Condition Number -->111 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: AccountSummary - Standard Search --> 111 - Verification Total Count ----> 0, Status: Passed Standard Search Verification Total Count --> 0 Step: AccountSummary - Standard Search --> 111 - Verification Passed Count --> 0, Status: Passed Standard Search Verification Passed Count --> 0 Step: AccountSummary - Standard Search --> 111 - Verification Failed Count ---> 0, Status: Passed Standard Search Verification Failed Count --> 0 Step: ******************** Ending AccountSummary Standard Search Test Condition Number *********************** 111, Status: Passed Ending AccountSummary Standard Search Test Condition Number -->111 Step: End Action End Action Action1 Step: Start Action Start Action AccountSummarySLATimer Step: End Action End Action AccountSummarySLATimer Step: End Test End Test 04_GCSAccountSummary Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30767 19/03/2020 02:37:48 Test complete: [1]04_GCSAccountSummary, Run ID: 30767 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:37:48 Running: [1]GCS_Logoff 19/03/2020 02:37:48 Running test: [1]GCS_Logoff, Test id: 621, Test instance id: 4296 Test: [1]GCS_Logoff, Id: 4296, Execution status: Running Test: [1]GCS_Logoff, Id: 4296, Execution status: Passed, Message: Test run passed. Step: Start Test Start Test GCS_Logoff Step: Start Global Iteration Start Global Iteration 1 Step: Start Action Start Action Action1 Step: End Action End Action Action1 Step: End Global Iteration End Global Iteration 1 Step: End Test End Test GCS_Logoff Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30768 19/03/2020 02:38:22 Test complete: [1]GCS_Logoff, Run ID: 30768 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:38:22 Running: [1]02_GCSSearchOpenItems 19/03/2020 02:38:22 Running test: [1]02_GCSSearchOpenItems, Test id: 619, Test instance id: 4300 Test: [1]02_GCSSearchOpenItems, Id: 4300, Execution status: Running Test: [1]02_GCSSearchOpenItems, Id: 4300, Execution status: Failed, Message: Test run failed. Step: Start Test Start Test 02_GCSSearchOpenItems Step: Start Action Start Action Action1 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\02_GCSSearchOpenItems_0115.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: ******************** Starting Open Items Standard Search Test Condition Number *********************** 1, Status: Passed Test Condition Number -->1 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\02_GCSSearchOpenItems_0115.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: Open Items Standard Search Test Condition --> 1 - Verification Total Count ----> 0, Status: Passed Open Items Standard Search Verification Total Count --> 0 Step: Open Items Standard Search Test Condition --> 1 - Verificaiton Passed Count --> 0, Status: Passed Open Items Standard Search Verificaiton Passed Count --> 0 Step: Open Items Standard Search Test Condition --> 1 - Verificaiton Failed Count ---> 0, Status: Passed Open Items Standard Search Verificaiton Failed Count --> 0 Step: ******************** Ending Open Items Standard Search Test Condition Number *********************** 1, Status: Passed Test Condition Number -->1 Step: End Action End Action Action1 Step: Start Action Start Action OpenItemsSLATimer Step: End Action End Action OpenItemsSLATimer Step: End Test End Test 02_GCSSearchOpenItems Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30769 19/03/2020 02:39:56 Test complete: [1]02_GCSSearchOpenItems, Run ID: 30769 ------------------------------------------------------------------------------------------------------- Test: [1]01_GCS_Login, Status: Passed, Message: Test run includes a warning. For more information, see the test results., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30766 Test: [1]04_GCSAccountSummary, Status: Failed, Message: Test run failed., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30767 Test: [1]GCS_Logoff, Status: Passed, Message: Test run passed., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30768 Test: [1]02_GCSSearchOpenItems, Status: Failed, Message: Test run failed., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30769 Test set: Regression_GCS_AccountSummary_SearchOpenItems, finished at 19/03/2020 02:39:57 ================================================ Run status: Job unstable (Passed with failed tests), total tests: 4, succeeded: 2, failures: 2, errors: 0, warnings: 0 Passed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\01_GCS_Login[1] Failed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\04_GCSAccountSummary[2] Passed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\GCS_Logoff[3] Failed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\02_GCSSearchOpenItems[4] ================================================ Build step 'Execute Micro Focus functional tests from Micro Focus ALM' changed build result to FAILURE FATAL: Remote call on JNLP4-connect connection from wksp000c65c9.us.ups.com/156.134.190.9:61709 failed Also: hudson.remoting.Channel$CallSiteStackTrace: Remote call to JNLP4-connect connection from wksp000c65c9.us.ups.com/156.134.190.9:61709 at hudson.remoting.Channel.attachCallSiteStackTrace(Channel.java:1743) at hudson.remoting.UserResponse.retrieve(UserRequest.java:389) at hudson.remoting.Channel.call(Channel.java:957) at hudson.Launcher$RemoteLauncher.kill(Launcher.java:1086) at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:510) at hudson.model.Run.execute(Run.java:1818) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) at hudson.model.ResourceController.execute(ResourceController.java:97) at hudson.model.Executor.run(Executor.java:429) java.lang.OutOfMemoryError: Java heap space at java.lang.String.<init>(String.java:837) at java.lang.String.substring(String.java:2665) at org.jvnet.winp.WinProcess.parseCmdLineAndEnvVars(WinProcess.java:177) at org.jvnet.winp.WinProcess.getEnvironmentVariables(WinProcess.java:146) at hudson.util.ProcessTree$WindowsOSProcess.getEnvironmentVariables2(ProcessTree.java:595) at hudson.util.ProcessTree$WindowsOSProcess.hasMatchingEnvVars2(ProcessTree.java:607) at hudson.util.ProcessTree$WindowsOSProcess.access$700(ProcessTree.java:499) at hudson.util.ProcessTree$Windows.hasMatchingEnvVars(ProcessTree.java:683) at hudson.util.ProcessTree$Windows.killAll(ProcessTree.java:658) at hudson.Launcher$RemoteLauncher$KillTask.call(Launcher.java:1103) at hudson.Launcher$RemoteLauncher$KillTask.call(Launcher.java:1094) at hudson.remoting.UserRequest.perform(UserRequest.java:207) at hudson.remoting.UserRequest.perform(UserRequest.java:53) at hudson.remoting.Request$2.run(Request.java:358) at hudson.remoting.InterceptingExecutorService$1.call(InterceptingExecutorService.java:72) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at hudson.remoting.Engine$1$1.run(Engine.java:98) at java.lang.Thread.run(Thread.java:821) Caused: java.io.IOException: Remote call on JNLP4-connect connection from wksp000c65c9.us.ups.com/156.134.190.9:61709 failed at hudson.remoting.Channel.call(Channel.java:963) at hudson.Launcher$RemoteLauncher.kill(Launcher.java:1086) at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:510) at hudson.model.Run.execute(Run.java:1818) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) at hudson.model.ResourceController.execute(ResourceController.java:97) at hudson.model.Executor.run(Executor.java:429) Recording test results No emails were triggered. Triggering a new build of jenkinsmaster-5 » Enterprise Enablement (ENT) » EntAutomation » Burp_Suite_Jobs » aaa Finished: FAILURE

       

       

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          grsureka Govind Sureka added a comment -

          Hello Anda,

          Thanks for this. Per solution I restarted my Agent and run the job again. At the end of job it generated the JNLP-4 error. My agent is of Windows Services type.

          Could you please let me know what needs to be updated for Jenkins Agent.

          Thanks.

          Show
          grsureka Govind Sureka added a comment - Hello Anda, Thanks for this. Per solution I restarted my Agent and run the job again. At the end of job it generated the JNLP-4 error. My agent is of Windows Services type. Could you please let me know what needs to be updated for Jenkins Agent. Thanks.
          Hide
          grsureka Govind Sureka added a comment -

          Hello Anda, Kind request to let us know what needs to be done to resolve the issue. We are running out of time. 

          Show
          grsureka Govind Sureka added a comment - Hello Anda, Kind request to let us know what needs to be done to resolve the issue. We are running out of time. 
          Show
          aslaakso Anda Sorina Laakso added a comment - Please try also the steps presented here : https://mindthe.net/devices/2013/11/01/6-steps-to-update-jenkins-slave-agents-on-windows/
          Hide
          grsureka Govind Sureka added a comment -

          Hello Anda- Thanks, we updated(Deleted and created a new node of Windows services type) the Node but still the issue persists. Please advise.

          Show
          grsureka Govind Sureka added a comment - Hello Anda- Thanks, we updated(Deleted and created a new node of Windows services type) the Node but still the issue persists. Please advise.
          Hide
          grsureka Govind Sureka added a comment -

          Hello Anda- Want to update, we are using AdoptOpenJDK on this VM where we are getting this error. Please suggest how to overcome this JNLP-4 error. 

          Show
          grsureka Govind Sureka added a comment - Hello Anda- Want to update, we are using AdoptOpenJDK on this VM where we are getting this error. Please suggest how to overcome this JNLP-4 error. 

            People

            Assignee:
            aslaakso Anda Sorina Laakso
            Reporter:
            grsureka Govind Sureka
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            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated: