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  1. Jenkins
  2. JENKINS-61762

Intermittent Socket closed or Read timed out error

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    • Icon: Task Task
    • Resolution: Not A Defect
    • Icon: Blocker Blocker
    • jira-steps-plugin
    • Jenkins Version:2.204.5 (Docker image)
      JIRA Pipeline Steps :1.5.3
      Web browser : Google Chrome
      Java Version: 1.8

      jiraEditIssue, jiraNewIssue and  jiraJqlSearch  are some time failing with "Socket Closed" or "Read timed out" error.

       

       

      JIRA: Site - JIRA-PROD - Updating issue: Ticket-1234
Error Code: -1
Error Message: Socket closed
[Pipeline] }
[Pipeline] // script
Error when executing always post condition:
hudson.AbortException: Socket closed
	at org.thoughtslive.jenkins.plugins.jira.util.JiraStepExecution.logResponse(JiraStepExecution.java:132)
	at org.thoughtslive.jenkins.plugins.jira.steps.EditIssueStep$Execution.run(EditIssueStep.java:80)

       

      JIRA: Site - JIRA-PROD - Creating new issue: IssueInput(update=null, fields={project={key=REI}, summary=Build Error., description=New JIRA Created from Jenkins., issuetype={name=Bug}})
Error Code: -1
Error Message: Socket closed
[Pipeline] }
[Pipeline] // script
Error when executing regression post condition:
hudson.AbortException: Socket closed
	at org.thoughtslive.jenkins.plugins.jira.util.JiraStepExecution.logResponse(JiraStepExecution.java:132)
	at org.thoughtslive.jenkins.plugins.jira.steps.NewIssueStep$Execution.run(NewIssueStep.java:84)
	at org.thoughtslive.jenkins.plugins.jira.steps.NewIssueStep$Execution.run(NewIssueStep.java:53)
	at org.jenkinsci.plugins.workflow.steps.SynchronousNonBlockingStepExecution.lambda$start$0(SynchronousNonBlockingStepExecution.java:47)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)

       

      JIRA: Site - JIRA-PROD - Search JQL: project = "Release Engineering Internal"   AND description ~ "New JIRA Created from Jenkins" ORDER BY id DESC startAt: 0 maxResults: 1
Error Code: -1
Error Message: Read timed out
[Pipeline] }
[Pipeline] // script
Error when executing failure post condition:
hudson.AbortException: Read timed out
	at org.thoughtslive.jenkins.plugins.jira.util.JiraStepExecution.logResponse(JiraStepExecution.java:132)
	at org.thoughtslive.jenkins.plugins.jira.steps.JqlSearchStep$Execution.run(JqlSearchStep.java:89)
	at org.thoughtslive.jenkins.plugins.jira.steps.JqlSearchStep$Execution.run(JqlSearchStep.java:65)
	at org.jenkinsci.plugins.workflow.steps.SynchronousNonBlockingStepExecution.lambda$start$0(SynchronousNonBlockingStepExecution.java:47)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)

        1. Screen Shot 2020-04-02 at 5.16.39 PM.png
          Screen Shot 2020-04-02 at 5.16.39 PM.png
          100 kB

          [JENKINS-61762] Intermittent Socket closed or Read timed out error

          Naresh Rayapati added a comment -

          Socket timeout or read timed out occur when the actual server isn't responding within the given time, you configure site on global section with increased timeout settings. Here is the example screenshot.

          Naresh Rayapati added a comment - Socket timeout or read timed out occur when the actual server isn't responding within the given time, you configure site on global section with increased timeout settings. Here is the example screenshot.

          Shivaji Thanneeru added a comment -

          Naresh,

          Increased the Socket timeout or read timed at the global section is increased from 10 Seconds to 60 Seconds.
          I works now.

          Thanks a lot.

           

          Shivaji

          Shivaji Thanneeru added a comment - Naresh, Increased the Socket timeout or read timed at the global section is increased from 10 Seconds to 60 Seconds. I works now. Thanks a lot.   Shivaji

            nrayapati Naresh Rayapati
            shivaji_thanneeru Shivaji Thanneeru
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              Created:
              Updated:
              Resolved: