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  1. Jenkins
  2. JENKINS-62167

UFT One(15.0) script execution issue on Jenkins Windows VM

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    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Major
    • Resolution: Unresolved
    • Labels:
      None
    • Environment:
      Jenkins version: 2.190.1
      Micro Focus Application Automation Tools version: of 5.9
      Jenkins agent OS: Windows 10
      Java version: 8
    • Similar Issues:

      Description

      We are using Micro Focus Application Automation Tools plugin to execute UFT scripts on Windows VM. From last month or so we are facing below mentioned multiple issues related to execution:

      • Jobs stuck until we physically login to VM (already logged in and disconnected) and then only it continue to start executing script.

      We see below error when we abort the stuck job which uses plugin to run UFT scripts:

      15:10:24 ============================================================================
      15:10:24 12/05/2020 14:10:23 Running: C:\automation\APPLICATIONS\TST_...
      16:05:12 ERROR: Failed running HpToolsLauncher - build aborted java.lang.InterruptedException
      16:05:12 [TST_THUNDERCAT_SHOP] $ C:\automation\APPLICATIONS\TST_...\HpToolsAborter.exe props12052020191024080.txt
      16:05:12 ============================================================================

      As you can see job was stuck for almost an hour and when we aborted, it gave "Failed running HpToolsLauncher" error.

      • If job run and Chrome browser is used, UFT launches it but UFT identifies browser as Windows object. (Script works fine if UFT launched manually on Jenkins VMs.)
      • When jobs works, they works only on IE and Firefox.

      Let me know if anymore information is required.

       

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          Activity

          Hide
          manishchristian Manish Christian added a comment -

          Anda Sorina Laakso and Paul-Adrian Tofan do we have any updates on this?

          Show
          manishchristian Manish Christian added a comment - Anda Sorina Laakso and Paul-Adrian Tofan do we have any updates on this?
          Hide
          aslaakso Anda Sorina Laakso added a comment -

          Hi Christian,
          1. Check please the bellow documentation:
          https://admhelp.microfocus.com/uft/en/15.0-15.0.1/UFT_Help/Content/User_Guide/RunYourTest_DisconnectedRDP.htm

          2. For UFT related issues you need to contact UFT team.
          I am in charge only with the plugin.

          Show
          aslaakso Anda Sorina Laakso added a comment - Hi Christian, 1. Check please the bellow documentation: https://admhelp.microfocus.com/uft/en/15.0-15.0.1/UFT_Help/Content/User_Guide/RunYourTest_DisconnectedRDP.htm 2. For UFT related issues you need to contact UFT team. I am in charge only with the plugin.
          Hide
          manishchristian Manish Christian added a comment -

          Hi Anda,

          Thank you for your response.

          As I mentioned in description, there is no issue with UFT as scripts works fine when we launch UFT manually on same Jenkins machines.

          Please check the problem statements as mentioned in description.

          Let me know if you want anymore information.

          Show
          manishchristian Manish Christian added a comment - Hi Anda, Thank you for your response. As I mentioned in description, there is no issue with UFT as scripts works fine when we launch UFT manually on same Jenkins machines. Please check the problem statements as mentioned in description. Let me know if you want anymore information.
          Hide
          manishchristian Manish Christian added a comment - - edited

          Anda Sorina Laakso, Paul-Adrian Tofan

          Please let me know if you want me to setup a call to go over this as this is a blocking issue.

          Show
          manishchristian Manish Christian added a comment - - edited Anda Sorina Laakso , Paul-Adrian Tofan Please let me know if you want me to setup a call to go over this as this is a blocking issue.
          Hide
          aslaakso Anda Sorina Laakso added a comment -

          Please send a webex invite to me and also to fabian.gandila@microfocus.com.

          Thank you.

          Show
          aslaakso Anda Sorina Laakso added a comment - Please send a webex invite to me and also to fabian.gandila@microfocus.com. Thank you.
          Hide
          manishchristian Manish Christian added a comment -

          I am not sure which location you both are from. I am in Eastern timezone.

          Can you please suggest any time slots.

          Show
          manishchristian Manish Christian added a comment - I am not sure which location you both are from. I am in Eastern timezone. Can you please suggest any time slots.
          Hide
          aslaakso Anda Sorina Laakso added a comment -

          We are in Romania, GMT+3. Starting from tomorrow any time.

          Show
          aslaakso Anda Sorina Laakso added a comment - We are in Romania, GMT+3. Starting from tomorrow any time.
          Hide
          manishchristian Manish Christian added a comment -

          We are not using Webex, so sent you Microsoft Teams invite. Please let me know if you can't access it.

          Thank you.

          Show
          manishchristian Manish Christian added a comment - We are not using Webex, so sent you Microsoft Teams invite. Please let me know if you can't access it. Thank you.

            People

            Assignee:
            aslaakso Anda Sorina Laakso
            Reporter:
            manishchristian Manish Christian
            Votes:
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            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated: