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  1. Jenkins
  2. JENKINS-64053

Windows MSI installer fails prematurely when using a service logon account containing spaces in its name

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Minor Minor
    • core, packaging
    • Windows 10 Pro 64 bit
      Version 10.0.19041, Build 19041
      Java SE Runtime Environment 8u271
      Tried installing 2.249.2 and 2.264, both resulting in the same error
    • 2.266

      The msi installer will fail prematurely when the user chooses to use an account with spaces in its name as the service logon account.

      I have confirmed that installing using another account which name doesn't have spaces does work properly as a workaround, so it seems that the issue really stems from the whitespace in the account name being parsed as separate arguments in the command line.

      Still, creating another user account just for this purpose is really annoying in cases like mine where the PC only has one account to begin with. Not to mention potentially being a turnoff for first time users!

      The way I see it, the issue should be really quick and simple to fix by wrapping the user account name with surrounding quotes, just like install path, etc.

      I hope it will be fixed soon, cheers

            oleg_nenashev Oleg Nenashev
            voxeus Dennis Samuel
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