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Improvement
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Resolution: Fixed
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Critical
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None
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support-core:2.70
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support-core-2.73
When a support bundle reaches the size limit of 4GB (compressed) it fails with an exception like the following:
Could not save support bundle Also: java.io.IOException: This archive contains unclosed entries. at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.finish(ZipArchiveOutputStream.java:467) at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.close(ZipArchiveOutputStream.java:966) at com.cloudbees.jenkins.support.SupportPlugin.writeBundle(SupportPlugin.java:389) org.apache.commons.compress.archivers.zip.Zip64RequiredException: <file> size exceeds the limit of 4GByte. at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.checkIfNeedsZip64(ZipArchiveOutputStream.java:653) at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.handleSizesAndCrc(ZipArchiveOutputStream.java:641) at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.closeArchiveEntry(ZipArchiveOutputStream.java:514) at com.cloudbees.jenkins.support.SupportPlugin.writeBundle(SupportPlugin.java:366) at com.cloudbees.jenkins.support.SupportPlugin.writeBundle(SupportPlugin.java:298) at com.cloudbees.jenkins.support.SupportPlugin.writeBundle(SupportPlugin.java:294) at com.cloudbees.jenkins.support.SupportPlugin$PeriodicWorkImpl.lambda$doRun$0(SupportPlugin.java:886) at java.lang.Thread.run(Thread.java:748)
While this says "Could not save support bundle" *a file is actually saved and the bundle cleanup method is never called*.
The problem is that if this fails over and over, the bundle directory is growing and never garbage collected. The bundle cleanup process should always be run upon generation.
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