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  1. Jenkins
  2. JENKINS-64640

Connect to ALM SaaS via API Key does not work anymore

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Blocker Blocker
    • None
    • Jenkins 2.249.3
      Micro Focus Application Automation Tools version 6.5

      After upgrading Micro Focus Application Automation Tools plugin from version 6.2 version 6.5 on our jenkins, we are unable to connect to our ALM SaaS instance (version 15.01) using API key.

      Each time we run a job, it failed. When checking the Console Output, we found this error message: "One or more of the required connection parameters is empty." Can someone indicate which parameter is missing? We have populated all the necessary field 

      We have created a new build in jenkins and in the Configuration System page, we have added our SSO credentials and in the build configuration we have selected the checkbox "SSO enable" and selected the "ALM Client ID" to use and also type in the path to the test set and under in which Domain and Project it can be found.  (see attachements).

       

      Multiple projects in our organization are depending of this plugin and right now no one can run there automated tests.

       

      In the version 6.2 of the plugin, we are able to connect to our ALM SaaS instance using API keys but after upgrading to version 6.5 it has stopped working. 

          [JENKINS-64640] Connect to ALM SaaS via API Key does not work anymore

          No, I did not receive any email and I was wondering if you have any updates. Please try to resend it. Thank you.

          Anda Sorina Laakso added a comment - No, I did not receive any email and I was wondering if you have any updates. Please try to resend it. Thank you.

          Sami Jansson added a comment -

          That is strange, I have send an email on Tuesday, 26 January 2021 at 10:06 am to the mail address that you have mention (anda-sorina.laakso@microfocus.com) with the subject "JENKINS-64640 Connect to ALM SaaS via API Key does not work anymore". I will try to send it again.

           

          The situation have not change, some project are using the old version of the plugin (6.2) since the latest version does not wor for them.

           

           

           

          Sami Jansson added a comment - That is strange, I have send an email on Tuesday, 26 January 2021 at 10:06 am to the mail address that you have mention (anda-sorina.laakso@microfocus.com) with the subject " JENKINS-64640 Connect to ALM SaaS via API Key does not work anymore". I will try to send it again.   The situation have not change, some project are using the old version of the plugin (6.2) since the latest version does not wor for them.      

          I just sent you an email on ajroudsami@gmail.com. Let me know if you received it.

          Anda Sorina Laakso added a comment - I just sent you an email on ajroudsami@gmail.com. Let me know if you received it.

          Sami Jansson added a comment -

          I have received the email and have send you a respons

           

          /sami

          Sami Jansson added a comment - I have received the email and have send you a respons   /sami

          Bug fixed.

          Anda Sorina Laakso added a comment - Bug fixed.

          Sami Jansson added a comment -

          the issue still occur in version: 6.7 so my question is under which releasing are you going  release this bug fix?

           

           

          Sami Jansson added a comment - the issue still occur in version: 6.7 so my question is under which releasing are you going  release this bug fix?    

          Sami Jansson added a comment -

          Any updates please....

          Sami Jansson added a comment - Any updates please....

          Hilda added a comment -

          Please contact Anda, on  anda-sorina.laakso@microfocus.com e-mail address in order to set up a meeting for this blocking issue.

          Hilda added a comment - Please contact Anda, on  anda-sorina.laakso@microfocus.com  e-mail address in order to set up a meeting for this blocking issue.

          Sami Jansson added a comment -

          Hi

          I have already send email to Anda on the 26 mars 2021 but did not get respond, that is why I have reopened this ticket

           

          Br

          Sami 

          Sami Jansson added a comment - Hi I have already send email to Anda on the 26 mars 2021 but did not get respond, that is why I have reopened this ticket   Br Sami 

          Shanmukha Gajula added a comment - - edited

          ajroudsami , is your Domain and Project names are correct? make sure they're with the same casing. it is case-sensitive I too saw this problem and I am able to login after fixing that

          you can try this testing it out credentials from https://hostname/qcbin/rest/oauth2/login from postman

          headers - Content-Type : application/json
          body - 

          {"clientId":"apikey-yourkey", "secret":"secret"}

          this is to validate your credentials

          Shanmukha Gajula added a comment - - edited ajroudsami  , is your Domain and Project names are correct? make sure they're with the same casing. it is case-sensitive I too saw this problem and I am able to login after fixing that you can try this testing it out credentials from https://hostname/qcbin/rest/oauth2/login  from postman headers - Content-Type : application/json body -  {"clientId":"apikey-yourkey", "secret":"secret"} this is to validate your credentials

            dbogdan7 Dorin Bogdan
            ajroudsami Sami Jansson
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              Created:
              Updated: