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  1. Jenkins
  2. JENKINS-70552

p4 Error occurred while installing fingerprint

      PROBLEM DESCRIPTION

      Trying to connect perforce with SSL server but getting the following error:
      {+}
      {+}Unable to connect to: p4javassl://cloud.xxxxx.com:1667
      Error occurred while installing fingerprint xx:yy:xx for Perforce server 'cloud.xxxxx.com:1667' (xxxx:1667) to trust file.

          [JENKINS-70552] p4 Error occurred while installing fingerprint

          Karl Wirth added a comment -

          Hi hovhannisyan,

          What happens when you add the P4TRUST string in the 'Trust' ebtry of the credential setup and click 'Test Connection'?

          Also which version of P4Plugin are you using and what version of P4D?

          Regards,

          Karl

          Karl Wirth added a comment - Hi hovhannisyan , What happens when you add the P4TRUST string in the 'Trust' ebtry of the credential setup and click 'Test Connection'? Also which version of P4Plugin are you using and what version of P4D? Regards, Karl

          Aram added a comment -

          Hi Karl,

          Thanks for replay.

          I am filling the following fields:

          • P4PORT: Server address which is running in AWS. cloud.xxxx.xom
          • SSL checked.
          • username:
          • pass:
            After clicking Test Connection getting Server Fingerprint and putting it into Trust
            Pressing again Test Connection and getting above error:
            plugin version is P4 PluginVersion1.13.3

          Regards,
          Aram

          Aram added a comment - Hi Karl, Thanks for replay. I am filling the following fields: P4PORT: Server address which is running in AWS. cloud.xxxx.xom SSL checked. username: pass: After clicking Test Connection getting Server Fingerprint and putting it into Trust Pressing again Test Connection and getting above error: plugin version is P4 PluginVersion1.13.3 Regards, Aram

            p4karl Karl Wirth
            hovhannisyan Aram
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              Created:
              Updated: