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  1. Jenkins
  2. JENKINS-73091

Jenkins stuck with timeout error when restart it

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Critical Critical
    • global-build-stats-plugin
    • None

      After we upgrade Jenkins service from version 2.190.3 to version 2.440.1 and upgrade the plugin to version "269.v214f74360b_3a_" or higher every time with restart the Jenkins it does not start the service and sends a timeout error.

      We can fix it only by removing "database", I mean XML files in /var/lib/jenkins/global-build-state folder, when we do it, jenkins service start properly.

          [JENKINS-73091] Jenkins stuck with timeout error when restart it

          Mark Waite added a comment -

          I think that you'll need to provide much more information if you want to persuade the current maintainer of the plugin, victor_yousician, to investigate. "How to report an issue" describes many of the items that are needed.

          The upgrade from Jenkins 2.190.3 to 2.440.1 is a very large upgrade. That means you've also upgraded Java versions and upgraded all the plugin versions.

          Mark Waite added a comment - I think that you'll need to provide much more information if you want to persuade the current maintainer of the plugin, victor_yousician , to investigate. "How to report an issue" describes many of the items that are needed. The upgrade from Jenkins 2.190.3 to 2.440.1 is a very large upgrade. That means you've also upgraded Java versions and upgraded all the plugin versions.

          Vadym added a comment -

          Hi! Thank you, I created this ticket the first time so did not know the rules, I will update the ticket

          Vadym added a comment - Hi! Thank you, I created this ticket the first time so did not know the rules, I will update the ticket

          Vadym added a comment -

          Update some information. I will simulate the problem on the next week and send logs with this error on the latest version of the plugin global-build-stats

          Vadym added a comment - Update some information. I will simulate the problem on the next week and send logs with this error on the latest version of the plugin global-build-stats

          Victor Balakine added a comment -

          The plugin loads the database into memory on Jenkins startup, so if your database is really large it is conceivable that the process might take too long and time out. What's the size of the files you delete from the /var/lib/jenkins/global-build-state folder? And to make it clear, do you have to delete the folder every time the upgraded Jenkins restarts, or just the first time after the upgrade?

          Victor Balakine added a comment - The plugin loads the database into memory on Jenkins startup, so if your database is really large it is conceivable that the process might take too long and time out. What's the size of the files you delete from the /var/lib/jenkins/global-build-state folder? And to make it clear, do you have to delete the folder every time the upgraded Jenkins restarts, or just the first time after the upgrade?

            Unassigned Unassigned
            admito Vadym
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              Created:
              Updated: