Hello Team,

we have moved from Jira Server edition to Jira Data Center last year and from then we see that when we try to connect to Jira from Jenkins pipeline to Read issue/edit issue/Update Comment we occasionally(4 out 10 times) getting Error Message: Hostname jira.uat.ocbc.com not verified (no certificates)

In our pipeline we added the retry logic to mitigate this issue as mostly the issue gets resolved once we retry, lately we are seeing more such failures of pipelines due to Jira step failures hence want to take your help in understanding the root cause of the issue.

error msg in pipeline :

14:16:11  [Pipeline] jiraGetIssue
14:16:11  JIRA: Site - OCBC_JIRA - Querying issue with idOrKey: GCLOUD-1055
14:16:11  Error Code: -1

14:16:11  Error Message: Hostname jira.uat.ocbc.com not verified (no certificates)
14:16:11  [Pipeline] }

14:16:15  ERROR: Hostname jira.uat.ocbc.com not verified (no certificates)
14:16:15  Finished: FAILURE

Kindly help us to find the root cause of this issue.

regards

Sai Kumar