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  1. Jenkins
  2. JENKINS-76111

Check out issue with Bitbucket Server Integration

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      Hi Team, 

      we have a multibranch pipeline which uses "Bitbucket Server Integration" plugin to check out the code , now we are facing the checkout issues intermittently , below are the error 

      Bitbucket Server Integration plugin version : Version4.2.0

       

      10:51:07  Branch event
      10:51:07  Checking out git https://bitbucket.corp.com/scm/mob/cc.git into /var/jenkins_home/workspace/ndows_Unit-Tests_Auto-UT_PR-5234@script/fee6689927402795514e7739cbef0667fafc787299f9200e3fff5d7fcd4cbdb1 to read pipeline/windows/zcc/Jenkinsfile_UnitTest.groovy
      10:51:07  The recommended git tool is: NONE
      10:51:07  using credential 30b0d528-0171-eeee-2222-1a02ee69672c
      10:51:07  Cloning the remote Git repository
      10:51:07  Avoid fetching tags
      10:51:07  Cloning repository https://bitbucket.corp.com/scm/mob/cc.git
      10:51:07   > /usr/bin/git init /var/jenkins_home/workspace/ndows_Unit-Tests_Auto-UT_PR-5234@script/fee6689927402795514e7739cb234667fafc787299f9200e3fff5d7fcd4cbdb1 # timeout=60
      10:51:07  [WARNING] Reference path does not exist: C:\Users\zsbuilder\Mobile\src\mobile\git-client\repos\cc.git
      10:51:07  Fetching upstream changes from https://bitbucket.corp.com/scm/mob/cc.git
      10:51:07   > /usr/bin/git --version # timeout=60
      10:51:08   > git --version # 'git version 2.39.5'
      10:51:08  using GIT_ASKPASS to set credentials MOBILE Bitbucket Service Account
      10:51:08   > /usr/bin/git fetch --no-tags --force --progress -- https://bitbucket.corp.com/scm/mob/cc.git +refs/heads/*:refs/remotes/origin/* # timeout=60
      10:58:39   > /usr/bin/git config remote.origin.url https://bitbucket.corp.com/scm/mob/cc.git # timeout=60
      10:58:39   > /usr/bin/git config --add remote.origin.fetch +refs/heads/*:refs/remotes/origin/* # timeout=60
      10:58:39   > /usr/bin/git config remote.origin.url https://bitbucket.corp.com/scm/mob/cc.git # timeout=60
      10:58:39  Fetching upstream changes from https://bitbucket.corp.com/scm/mob/cc.git
      10:58:39  using GIT_ASKPASS to set credentials MOBILE Bitbucket Service Account
      10:58:40   > /usr/bin/git fetch --no-tags --force --progress -- https://bitbucket.corp.com/scm/mob/cc.git +refs/heads/*:refs/remotes/origin/* +refs/pull-requests/5234/from:refs/remotes/origin/PR-5234 # timeout=60
      11:00:27   > /usr/bin/git rev-parse origin/PR-5234^{commit} # timeout=60
      11:00:27  Merging Revision b5e46fcb96edd233451a2aef6cd2bae8371fb803 (origin/PR-5234) to origin/develop, UserMergeOptions{mergeRemote='origin', mergeTarget='develop', mergeStrategy='DEFAULT', fastForwardMode='FF'}
      11:00:27   > /usr/bin/git rev-parse origin/develop^{commit} # timeout=60
      11:00:27   > /usr/bin/git config core.sparsecheckout # timeout=60
      11:00:27   > /usr/bin/git checkout -f origin/develop # timeout=60
      11:06:24   > /usr/bin/git remote # timeout=60
      11:06:24   > /usr/bin/git config --get remote.origin.url # timeout=60
      11:06:24  using GIT_ASKPASS to set credentials MOBILE Bitbucket Service Account
      11:06:24   > /usr/bin/git merge --ff b5e46fcb96edd233451a2aef6cd2bae8371fb803 # timeout=60
      11:06:39   > /usr/bin/git config core.sparsecheckout # timeout=60
      11:06:39   > /usr/bin/git checkout -f b5e46fcb96edd233451a2aef6cd2bae8371fb803 # timeout=60
      11:08:13  ERROR: Branch not suitable for integration as it does not merge cleanly: Command "/usr/bin/git merge --ff b5e46fcb96edd233451a2aef6cd2bae8371fb803" returned status code 128:
      11:08:13  stdout: 
      11:08:13  stderr: Committer identity unknown
      11:08:13  
      11:08:13  *** Please tell me who you are.
      11:08:13  
      11:08:13  Run
      11:08:13  
      11:08:13    git config --global user.email "you@example.com"
      11:08:13    git config --global user.name "Your Name"
      11:08:13  
      11:08:13  to set your account's default identity.
      11:08:13  Omit --global to set the identity only in this repository.
      11:08:13  
      11:08:13  fatal: unable to auto-detect email address (got 'jenkins@95cf195509d0.(none)')
      11:08:13  
      11:08:13  ERROR: Maximum checkout retry attempts reached, aborting
      11:08:13  ERROR: Branch not suitable for integration as it does not merge cleanly: Command "/usr/bin/git merge --ff b5e46fcb96edd233451a2aef6cd2bae8371fb803" returned status code 128:
      11:08:13  stdout: 
      11:08:13  stderr: Committer identity unknown
      11:08:13  
      11:08:13  *** Please tell me who you are.
      11:08:13  
      11:08:13  Run
      11:08:13  
      11:08:13    git config --global user.email "you@example.com"
      11:08:13    git config --global user.name "Your Name"
      11:08:13  
      11:08:13  to set your account's default identity.
      11:08:13  Omit --global to set the identity only in this repository.
      11:08:13  
      11:08:13  fatal: unable to auto-detect email address (got 'jenkins@95cf195509d0.(none)')
      11:08:13  
      11:08:13  ERROR: Maximum checkout retry attempts reached, aborting
      11:08:13  Finished: FAILURE

            Unassigned Unassigned
            manjunatha_ns Manjunatha
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              Created:
              Updated: