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  1. Jenkins
  2. JENKINS-46473

Error when connecting to ALM using HPE Application Automation Tools Plugin


    • Icon: Bug Bug
    • Resolution: Not A Defect
    • Icon: Major Major

      Proxy information has been entered via:  Manage Jenkins -> Manage Plugins -> Advanced & also as arguments in the Jenkins.xml file. 

      When configuring the ALM Server connection in Manage Jenkins -> Configure System -> Application Lifecycle Management, the connection is fine.  When testing the connection to the ALM server in the proxy settings (Manage Jenkins -> Manage Plugins -> Advanced), a success message is returned.

      However the item (job) created experiences a connection failure.  The item is configured to Execute HPE functional tests from HPE ALM.  The error produced is as follows:
      Server has been disconnected while performing GetServerSettings action
      Error: "ALM server
      url goes here
      unreachable, check that server Url is correct"
      Build step 'Execute HPE functional tests from HPE ALM' changed build result to FAILURE
      Note that I have tried to install Jenkins outside of our network with a direct connection to the internet and I did not experience the issue, therefore I believe the proxy to be the issue.


            roy_lu Roy Lu
            marlene_macdonald Marlene Macdonald
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