Ethan Strominger added a comment - 2017-12-04 12:33 I just noticed https://issues.jenkins-ci.org/browse/JENKINS-34255 , which is a duplicate.  

Ethan Strominger added a comment - 2017-12-04 12:41 I was trying to install Jenkins 2.73.3.

Mikhail Nasyrov added a comment - 2017-12-15 06:32 I faced with something similar during installing Jenkins 2.89.2 on Ubuntu 17.10: I installed some custom plugins and stuck on "create new admin user" dialog. I filled some fields on the dialog and and buttons were disabled. After several tries to reload the page and submitting I managed to continue Jenkins setup with the first admin user when I filled all fields. I found a following exception in "jenkins.log" file during submitting the page, it might be related to the issue: Dec 15, 2017 6:16:25 AM hudson.init.impl.InstallUncaughtExceptionHandler$1 reportException WARNING: null java.io.IOException: finished at com.jcraft.jzlib.DeflaterOutputStream.write(DeflaterOutputStream.java:90) at java.io.FilterOutputStream.write(FilterOutputStream.java:97) at org.kohsuke.stapler.compression.FilterServletOutputStream.write(FilterServletOutputStream.java:36) at hudson.util.HttpResponses$JSONObjectResponse.generateResponse(HttpResponses.java:181) at org.kohsuke.stapler.HttpResponseRenderer$Default.handleHttpResponse(HttpResponseRenderer.java:124) at org.kohsuke.stapler.HttpResponseRenderer$Default.generateResponse(HttpResponseRenderer.java:69) at org.kohsuke.stapler.Function.renderResponse(Function.java:136) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:119) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845) at org.kohsuke.stapler.MetaClass$3.doDispatch(MetaClass.java:209) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135) at jenkins.install.SetupWizard$1.doFilter(SetupWizard.java:540) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:138) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:85) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:564) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124) at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128) at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199) at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang. Thread .run( Thread .java:748)

George Pantazes added a comment - 2018-01-02 18:42 - edited Also seeing this problem on Jenkins ver. 2.89.2, MacOS Sierra 10.12.6. Not sure if this is a relevant detail based on the earlier comments, but I chose the custom plugins route, not the express route. In my case, I was able to click on Save and Finish which disabled both "Continue as Admin" and "Save and Finish" buttons and hung there, showing a stop sign cursor. I had to close the window. The next time I started Jenkins, it was not in the setup wizard, but in the normal log in flow. (As a note, the admin user did not get created.)

Bruce Peltzer added a comment - 2018-01-28 20:11 I had the same problem when installing Jenkins 2.89.3 from the repo to either Centos 7 or Ubuntu 17.10, except I do not have any exceptions in jenkins.log. I stopped the service and restarted. Jenkins then skipped the setup procedures and asked me to login. I attempted to login using the credentials I created, but that didn't work. I logged in using admin with the secret password and that worked. When I then looked under People, only the admin user was there. I then went to Manage Jenkins, Manage Users and created the user using the same info as I tried during setup. This worked. My Jenkins install on Ubuntu is now working fine.

Oleg Nenashev added a comment - 2018-02-27 20:48 CC kzantow who was the original author of the wizard

Keith Zantow added a comment - 2018-02-27 20:57 It sounds like possibly some incompatible change was introduced. bpeltzer georgepantazes ethanstrominger mnasyrov - if you're able to reproduce this problem, are there errors in the browser console? Any other information might help: proxy settings, which plugins you installed, was there a long wait between interacting with the UI and entering the admin information - e.g. did plugin downloads take long and maybe the session timed out, etc.

Oleg Nenashev added a comment - 2018-02-27 20:58 Also sounds similar to JENKINS-47306 kzantow , maybe you could take repro steps from there

Bruce Peltzer added a comment - 2018-02-27 21:33 I chose a very basic install, going only with the recommended plugins. I wasn't using any proxy. Everything seemed to progress pretty quickly, until I tried to create the first user. Then it just hung. There wasn't anything particularly odd about the install up to that point. Incidentally, after using the admin account and creating a new account manually from within Jenkins, everything has been working fine.