Details
-
Bug
-
Status: Open (View Workflow)
-
Blocker
-
Resolution: Unresolved
-
Windows 10, Google chrome
Description
I could not complete install. I get stuck at "Create first admin user" screen. Buttons are disabled even though I enter all fields. Steps were as follows:
- Downloaded Jenkins latest version, stable version (not weekly version)
- Double clicked on .msi file, accepted defaults.
- After the Windows installer completed, a browser opened up asking me what plug-ins to install. I indicated all recommended.
- Most components successfully installed on first try, after a few more tries, all components got successfully installed.
- After all were successfully installed, I got a screen "Create first admin user" (see attached screenshot). After filling in the fields, when I hover over the buttons at the bottom right, the mouse turns to a red circle with a diaganol line and I cannot press the button.
Attachments
Issue Links
- relates to
-
-
- Open
-
Activity
It sounds like possibly some incompatible change was introduced. bpeltzer georgepantazes ethanstrominger mnasyrov - if you're able to reproduce this problem, are there errors in the browser console? Any other information might help: proxy settings, which plugins you installed, was there a long wait between interacting with the UI and entering the admin information - e.g. did plugin downloads take long and maybe the session timed out, etc.
Also sounds similar to JENKINS-47306 kzantow, maybe you could take repro steps from there
Bruce Peltzer
added a comment - I chose a very basic install, going only with the recommended plugins. I wasn't using any proxy. Everything seemed to progress pretty quickly, until I tried to create the first user. Then it just hung. There wasn't anything particularly odd about the install up to that point. Incidentally, after using the admin account and creating a new account manually from within Jenkins, everything has been working fine.
Bruce Peltzer
added a comment - I chose a very basic install, going only with the recommended plugins. I wasn't using any proxy. Everything seemed to progress pretty quickly, until I tried to create the first user. Then it just hung. There wasn't anything particularly odd about the install up to that point. Incidentally, after using the admin account and creating a new account manually from within Jenkins, everything has been working fine. 
I had the same problem when installing Jenkins 2.89.3 from the repo to either Centos 7 or Ubuntu 17.10, except I do not have any exceptions in jenkins.log. I stopped the service and restarted. Jenkins then skipped the setup procedures and asked me to login. I attempted to login using the credentials I created, but that didn't work. I logged in using admin with the secret password and that worked.
When I then looked under People, only the admin user was there. I then went to Manage Jenkins, Manage Users and created the user using the same info as I tried during setup. This worked. My Jenkins install on Ubuntu is now working fine.