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  1. Jenkins
  2. JENKINS-49085

Request to JIRA webhook breaking pipeline

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Details

    • Bug
    • Status: Closed (View Workflow)
    • Major
    • Resolution: Not A Defect
    • jira-trigger-plugin
    • None

    Description

      This plugin was working fine until today. One of our workflow statuses hits the JIRA trigger webhook and is causing an error as revealed by Jenkins logs, which does not trigger the build.

      This is the workflow we have in JIRA:

      At either "QA on dev" and "QA on stage", we trigger a build in our pipeline. Since we set this up a year ago, both statuses would trigger the build but today, only "QA on dev" triggers the build successfully. When we reach "QA on stage", the Jenkins log returns us an error:

      Error while serving http://redacted-url/jira-trigger-webhook-receiver/
org.codehaus.jettison.json.JSONException: JSONObject["description"] not found.
at org.codehaus.jettison.json.JSONObject.get(JSONObject.java:360)
at org.codehaus.jettison.json.JSONObject.getString(JSONObject.java:487)
at com.atlassian.jira.rest.client.internal.json.StatusJsonParser.parse(StatusJsonParser.java:31)
at com.atlassian.jira.rest.client.internal.json.IssueJsonParser.parse(IssueJsonParser.java:244)
at com.atlassian.jira.rest.client.internal.json.IssueJsonParser$parse.call(Unknown Source)
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:48)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:113)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125)
at com.ceilfors.jenkins.plugins.jiratrigger.webhook.WebhookCommentEventJsonParser.parse(WebhookCommentEventJsonParser.groovy:23)
at com.ceilfors.jenkins.plugins.jiratrigger.webhook.WebhookCommentEventJsonParser$parse.call(Unknown Source)
at com.ceilfors.jenkins.plugins.jiratrigger.webhook.JiraWebhook.processEvent(JiraWebhook.groovy:70)
at com.ceilfors.jenkins.plugins.jiratrigger.webhook.JiraWebhook$processEvent.callCurrent(Unknown Source)
at com.ceilfors.jenkins.plugins.jiratrigger.webhook.JiraWebhook.doIndex(JiraWebhook.groovy:50)
at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
Caused: java.lang.reflect.InvocationTargetException
at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:347)
at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:52)
at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
at org.kohsuke.stapler.IndexDispatcher.dispatch(IndexDispatcher.java:26)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
at org.kohsuke.stapler.MetaClass$10.dispatch(MetaClass.java:374)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:225)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
at javax.servlet.FilterChain$doFilter.call(Unknown Source)
at com.ceilfors.jenkins.plugins.jiratrigger.ExceptionLoggingFilter.doFilter(ExceptionLoggingFilter.groovy:29)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
at jenkins.metrics.impl.MetricsFilter.doFilter(MetricsFilter.java:125)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:138)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
at javax.servlet.FilterChain$doFilter$0.call(Unknown Source)
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:48)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:113)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:133)
at com.ceilfors.jenkins.plugins.jiratrigger.webhook.JiraWebhookCrumbExclusion.process(JiraWebhookCrumbExclusion.groovy:22)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:59)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:135)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:564)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128)
at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199)
at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

      Is it possible that Atlassian changed their API all of a sudden? This is causing our workflow to break and we can't move our tickets forward.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JENKINS-49178 Comment trigger is no longer supported in JIRA Cloud

          • Major - Major loss of function.
          • Resolved

          Activity

            Ascending order - Click to sort in descending order
            View 8 older comments
            patrickng Patrick Ng added a comment -

            The job is not being triggered.

            At the bottom of the gist I posted most recently (https://gist.github.com/patrickng/428ab1ed68fe909261c2b3bf853da7c4) it says that comment_created is an invalid event type.

            I've attached the screen shot of the Comment options being checked in the webhook screen of Atlassian.

             

             

            I am not sure if this change was intentional or not from Atlassian, this change being comments in a JIRA ticket are not emitting the jira:issue_changed event. In the jira-trigger-plugin CHANGELOG, I see that in version 0.2.0, this comment_created event was no longer supported and to just use issue_updated. This presents a problem if the change by Atlassian was intentional, since comment_created is sending a POST request to the webhook but the act of commenting on the ticket does not trigger issue_changed event.

            patrickng Patrick Ng added a comment - The job is not being triggered. At the bottom of the gist I posted most recently ( https://gist.github.com/patrickng/428ab1ed68fe909261c2b3bf853da7c4)  it says that comment_created is an invalid event type. I've attached the screen shot of the Comment options being checked in the webhook screen of Atlassian.     I am not sure if this change was intentional or not from Atlassian, this change being comments in a JIRA ticket are not emitting the jira:issue_changed event. In the jira-trigger-plugin CHANGELOG, I see that in version 0.2.0, this comment_created event was no longer supported and to just use issue_updated. This presents a problem if the change by Atlassian was intentional, since comment_created is sending a POST request to the webhook but the act of commenting on the ticket does not trigger issue_changed event.
            patrickng Patrick Ng added a comment - - edited

            Found the issue. Atlassian intentionally deprecated the comment object in issue:* events. They are pushing for using the comment:* events

            https://developer.atlassian.com/cloud/jira/platform/change-notice-removal-of-comments-from-issue-webhooks/

            patrickng Patrick Ng added a comment - - edited Found the issue. Atlassian intentionally deprecated the comment object in issue:* events. They are pushing for using the comment:* events https://developer.atlassian.com/cloud/jira/platform/change-notice-removal-of-comments-from-issue-webhooks/
            ceilfors Wisen Tanasa added a comment -

            patrickng Thank you so much for reporting this issue. I have raised another JIRA ticket which can be found here: JENKINS-49178. Unfortunately I can't fix it immediately. I also do not have access to JIRA Cloud (which I presume the JIRA version you use). I have just requested for a free license from Atlassian which will also take some time.

            ceilfors Wisen Tanasa added a comment - patrickng  Thank you so much for reporting this issue. I have raised another JIRA ticket which can be found here:  JENKINS-49178 . Unfortunately I can't fix it immediately. I also do not have access to JIRA Cloud (which I presume the JIRA version you use). I have just requested for a free license from Atlassian which will also take some time.
            kagarlickij Dmitriy Kagarlickij added a comment -

            ceilfors I faced the same issue using Cloud version, but on-prem v7.2.12 works fine

            kagarlickij Dmitriy Kagarlickij added a comment - ceilfors I faced the same issue using Cloud version, but on-prem v7.2.12 works fine
            ceilfors Wisen Tanasa added a comment -

            kagarlickij Please watch JENKINS-49178.

            ceilfors Wisen Tanasa added a comment - kagarlickij Please watch JENKINS-49178 .

            People

              ceilfors Wisen Tanasa
              patrickng Patrick Ng
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              Dates

                Created:
                Updated:
                Resolved: