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  1. Jenkins
  2. JENKINS-50165

NPE when trying to access several pages in the "Manage Jenkins" section

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    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Major
    • Resolution: Unresolved
    • Component/s: core
    • Environment:
    • Similar Issues:

      Description

      I get a NullPointerException when trying to access the following pages in the "Manage Jenkins" section of the app:

      • Configure Global Security (the URL is /configureSecurity)
      • Configure Credentials (/configureCredentials)
      • Global Tool Configuration (/configureTools)
      • About Jenkins (/about)
      • Active Directory Health Status (/ad-health)

      Here's the stacktrace:

      java.lang.NullPointerException
      Caused: javax.servlet.ServletException
      	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:765)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
      	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
      	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
      	at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:225)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
      	at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
      	at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
      	at hudson.plugins.scm_sync_configuration.extensions.ScmSyncConfigurationFilter$1.call(ScmSyncConfigurationFilter.java:49)
      	at hudson.plugins.scm_sync_configuration.extensions.ScmSyncConfigurationFilter$1.call(ScmSyncConfigurationFilter.java:44)
      	at hudson.plugins.scm_sync_configuration.ScmSyncConfigurationDataProvider.provideRequestDuring(ScmSyncConfigurationDataProvider.java:106)
      	at hudson.plugins.scm_sync_configuration.extensions.ScmSyncConfigurationFilter.doFilter(ScmSyncConfigurationFilter.java:44)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
      	at jenkins.metrics.impl.MetricsFilter.doFilter(MetricsFilter.java:125)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
      	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:138)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
      	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:92)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
      	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
      	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
      	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
      	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
      	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
      	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
      	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
      	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
      	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
      	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
      	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
      	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
      	at org.eclipse.jetty.server.Server.handle(Server.java:564)
      	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317)
      	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)
      	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
      	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
      	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
      	at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128)
      	at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222)
      	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294)
      	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199)
      	at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
      	at java.lang.Thread.run(Thread.java:748)
      

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            Hide
            oleg_nenashev Oleg Nenashev added a comment -

            It seems that the bottom of the stacktrace is missing

            Show
            oleg_nenashev Oleg Nenashev added a comment - It seems that the bottom of the stacktrace is missing
            Hide
            mstalker Michael Stalker added a comment -

            That's all the UI displays. I copied and pasted everything.

            Show
            mstalker Michael Stalker added a comment - That's all the UI displays. I copied and pasted everything.
            Hide
            oleg_nenashev Oleg Nenashev added a comment -

            I would suggest enabling the Stapler debug mode and reporting the output.
            IIUC the actual guide is here https://wiki.jenkins.io/display/JENKINS/Figuring+out+URL+binding+of+Stapler (CC Daniel Beck)

            Show
            oleg_nenashev Oleg Nenashev added a comment - I would suggest enabling the Stapler debug mode and reporting the output. IIUC the actual guide is here https://wiki.jenkins.io/display/JENKINS/Figuring+out+URL+binding+of+Stapler (CC Daniel Beck )
            Hide
            danielbeck Daniel Beck added a comment -

            Michael Stalker Check the Jenkins logs. I expect them to contain more information, especially around startup. If my guess is right, there'll be errors related to instance-identity or instance_identity.

            Show
            danielbeck Daniel Beck added a comment - Michael Stalker Check the Jenkins logs. I expect them to contain more information, especially around startup. If my guess is right, there'll be errors related to instance-identity or instance_identity.
            Hide
            ale_o1120 Alejandro Ortegano added a comment -

            I have the same error, could you solve it?

            Show
            ale_o1120 Alejandro Ortegano added a comment - I have the same error, could you solve it?
            Hide
            oleg_nenashev Oleg Nenashev added a comment -

            Alejandro Ortegano if you see the same issue, pkease provide a full stacktrace as requested above. We cannot triage the ussue in the current state

            Show
            oleg_nenashev Oleg Nenashev added a comment - Alejandro Ortegano if you see the same issue, pkease provide a full stacktrace as requested above. We cannot triage the ussue in the current state
            Hide
            danielbeck Daniel Beck added a comment -

            Stack trace is useless. I'm still wondering about log contents as in my previous comment though.

            Show
            danielbeck Daniel Beck added a comment - Stack trace is useless. I'm still wondering about log contents as in my previous comment though.

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              mstalker Michael Stalker
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated: