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  1. Jenkins
  2. JENKINS-61488

Jenkins Build not getting triggered even after receiving Jira Webhook Callback

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    • Icon: Task Task
    • Resolution: Duplicate
    • Icon: Blocker Blocker
    • jira-trigger-plugin
    • None

      Hi ceilfors

      I have configured my jenkins https url in jira's webhook. Also I am receiving "Received Webhook callback from comment. Event type: comment_created" in my jenkins logs when I add a comment in my Jira ticket.

      However the build is not getting triggered. Could you please help me in fixing this?

      We are on Jira cloud and my jenkins is running on Ec2 Instance.I have followed all the Troubleshooting steps listed on page https://github.com/jenkinsci/jira-trigger-plugin

      I am not able to understand  "If you are seeing "Received Webhook callback ..." but your build is not triggered, your configuration for this plugin in Jenkins might be too restrictive, please double check." this part from troubleshooting steps.

      My Project name in Jira is "TEST_PROJECT" and Key is "TP".  Please refer amrut_config.png image to view the configuration done in jenkins job.Also find attached the webhook configuration(amrut_webhook.png) done at Jira end.

      Attached are the logs (amrut_jenkins_Logs)from jenkins post commenting in Jira issue .

      Please let me know if anything else is needed from my end.

       

        1. amrut_webhook.png
          amrut_webhook.png
          48 kB
        2. amrut_jenkins_Logs
          6 kB
        3. amrut_config.png
          amrut_config.png
          50 kB
        4. Jira_Trigger_Config.png
          Jira_Trigger_Config.png
          22 kB

            ceilfors Wisen Tanasa
            amrutdengre Amrut dengre
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              Updated:
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