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Bug
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Resolution: Done
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Minor
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Jenkins 2.289.2 LTS, Ubuntu 20.04.2 LTS, Nginx
Jenkins is hosted on a Ubuntu 20.04.2 LTS machine and is accessible to our users on our company network through HTTPS. Jenkins is sitting on its own subnet behind an Nginx reverse proxy. Users are connected to the network through a VPN and must access Jenkins through this VPN.
We have a large zip archive artifact (~10GB). When downloading this artifact from the Jenkins UI, it always fails at 6.1GB no matter how long the download takes. Multiple users with different network speeds report the same issue. The download fails at 6.1GB in different browsers (Microsoft Edge, Chrome, etc) and does not matter how long the download took. Whether the download takes 30 minutes, 15 minutes, etc once it hits 6.1GB the download fails.
The download can be resumed when it fails and it will then complete successfully but we're not sure why its failing in the first place. I don't think this is a timeout issue because it doesn't fail at a specific download time and I've tried increasing HTTPS timeouts by increasing the winstone -httpsKeepAliveTimeout Jenkins setting and this doesn't appear to have any affect.
Although, I'm not sure if these winstone timeout settings work at all in Jenkins 2.289.2 because the Jenkins logs still show 5000 m/s even though I increased it to 10000 m/s. I'm actually not sure why this is showing in the logs because it doesn't fail the artifact downloads when these are showing until it hits 6.1GB:
Jul 26, 2021 4:07:07 PM WARNING hudson.init.impl.InstallUncaughtExceptionHandler handleException null java.util.concurrent.TimeoutException: Idle timeout expired: 5001/5000 ms at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:171) at org.eclipse.jetty.io.IdleTimeout.idleCheck(IdleTimeout.java:113) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) Caused: java.io.IOException at org.eclipse.jetty.util.SharedBlockingCallback$Blocker.block(SharedBlockingCallback.java:257) at org.eclipse.jetty.server.HttpOutput.channelWrite(HttpOutput.java:270) at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:869) at org.springframework.security.web.util.OnCommittedResponseWrapper$SaveContextServletOutputStream.write(OnCommittedResponseWrapper.java:638) at org.kohsuke.stapler.Stapler.serveStaticResource(Stapler.java:628) at org.kohsuke.stapler.ResponseImpl.serveFile(ResponseImpl.java:223) at hudson.model.DirectoryBrowserSupport.serveFile(DirectoryBrowserSupport.java:394) at hudson.model.DirectoryBrowserSupport.generateResponse(DirectoryBrowserSupport.java:156) at org.kohsuke.stapler.HttpResponseRenderer$Default.handleHttpResponse(HttpResponseRenderer.java:124) at org.kohsuke.stapler.HttpResponseRenderer$Default.generateResponse(HttpResponseRenderer.java:69) at org.kohsuke.stapler.Function.renderResponse(Function.java:164) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:147) at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:536) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898) at org.kohsuke.stapler.MetaClass$2.doDispatch(MetaClass.java:220) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898) at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:281) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898) at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:281) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:694) at org.kohsuke.stapler.Stapler.service(Stapler.java:240) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1626) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:76) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:129) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:60) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:159) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:92) at jenkins.security.AcegiSecurityExceptionFilter.doFilter(AcegiSecurityExceptionFilter.java:52) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:105) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:101) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:92) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:62) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:97) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:109) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:168) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:51) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:36) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:578) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1435) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1350) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:516) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:383) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:882) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1036) at java.lang.Thread.run(Thread.java:748)
What's going on with these downloads?