Details
-
Type:
Bug
-
Status: Resolved (View Workflow)
-
Priority:
Critical
-
Resolution: Cannot Reproduce
-
Component/s: hp-application-automation-tools-plugin
-
Environment:windows 7
-
Similar Issues:
Description
Hi All,
we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.
Thanks in advance,
any help is very much appreciated and
please comment if any further info is needed on the issue,
Update: Error is also occurring in our environment on ALM 11.52 since patch 4 was installed. It was working fine before installing patch 4. We have tested on Jenkins version 1.517 and version 1.581 with the HP Application Automation Tools plugin version 3.0.5.
Additional information: The Event Viewer on the Jenkins server reports an application error with "wexectrl.exe", version 11.52.536.0. Please see attachment for further detail.
Attachments
Activity
resolved, suggest customers to open UFT support ticket or ALM support ticket.
Have anyone tried to run the test on the exact slave machine via ALM client on the machine directly? Wondering if there's something wrong with the ALM client.
Evan Chen
added a comment - Have anyone tried to run the test on the exact slave machine via ALM client on the machine directly? Wondering if there's something wrong with the ALM client. I tried and it works if you run from HP ALM on the host machine but on otherhand if its Jenkin job fails with same error as above
I am able to reproduce this issue everyday
Kiran Raka
added a comment - I tried and it works if you run from HP ALM on the host machine but on otherhand if its Jenkin job fails with same error as above
I am able to reproduce this issue everyday - You said it worked when you ran from host machine, so it only fails when you try to run on slave machine right?
- i dont quite understand the second part, what job fails? running from where(master or slave)? did you try to restart jenkins server? did you try to restart slave machine or terminate ALM related processes manually? Possibly ALM client process was not terminated correctly so it failed to create scheduler.
Hi,
We are not able to reproduce the problem locally, there is not much we can do at this stage.
If you need to solve this issue please contact UFT support or ALM support to open a ticket, professional support team will follow up this issue. In this way your problem will have monitoring and tracking, in addition the case will be raised to higher level if it can not be solved in a short time. In another word it is guaranteed to be fixed by raising a support ticket.
Meanwhile I will mark this issue as closed.