• Type: Bug
• Resolution: Fixed
• Priority: Critical
• Component/s: github-api-plugin, github-branch-source-plugin
• Labels:

  • cloudbees-internal-pipeline
  • scm-api-tidy
  • triaged-2018-11
• Environment:

  Jenkins 2.32.2 running in Docker with latest plugins from https://jenkins.io/blog/2017/01/17/scm-api-2/

[JENKINS-42089] Github API seems to ignore proxy

Guillermo Noain created issue - 2017-02-16 09:15

Guillermo Noain made changes - 2017-02-16 09:16

Description

Original: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {quote}[Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE{quote} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed. Any help would be welcomed. Thanks!

New: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {quote}[Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE{quote} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed during the organization scan process. Any help would be welcomed. Thanks!

Guillermo Noain made changes - 2017-02-16 09:21

Description

Original: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {quote}[Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE{quote} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed during the organization scan process. Any help would be welcomed. Thanks!

New: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {code:java} [Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE {code} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed during the organization scan process. Any help would be welcomed. Thanks!

Ryan Campbell made changes - 2017-02-16 17:18

Priority

Original: Trivial [ 5 ]

New: Critical [ 2 ]

Collapse comment: Ryan Campbell added a comment - 2017-02-16 17:26

Ryan Campbell added a comment - 2017-02-16 17:26

It looks like we correctly apply the proxy, so I'm not sure what could be going on here.

However, if this is valid it seems quite severe, so i've bumped it up.

Expand comment: Ryan Campbell added a comment - 2017-02-16 17:26

Ryan Campbell added a comment - 2017-02-16 17:26 It looks like we correctly apply the proxy, so I'm not sure what could be going on here. However, if this is valid it seems quite severe, so i've bumped it up.

Stephen Connolly made changes - 2017-02-24 16:36

Labels

New: scm-api-tidy-scrub

Stephen Connolly made changes - 2017-02-24 16:36

Assignee

Original: Stephen Connolly [ stephenconnolly ]

New: CloudBees Inc. [ cloudbees ]

Stephen Connolly made changes - 2017-02-28 17:38

Labels

Original: scm-api-tidy-scrub

New: scm-api-tidy

Stephen Connolly made changes - 2017-03-01 09:44

Component/s	Original: branch-api-plugin [ 18621 ]
Component/s	Original: github-organization-folder-plugin [ 21427 ]

Collapse comment: Guillermo Noain added a comment - 2017-03-01 16:16

Guillermo Noain added a comment - 2017-03-01 16:16

I think I narrowed down the error to this issue in okHttp. I certainly looks like my problem, as I get the same wireshark data, and I also see the error using the Github-API plugin, which also uses okHttp.

This issue seems to be fixed in okHttp3. Assuming I am right (which I am not certain) is there any chance to solve this from your side? Thanks!

Expand comment: Guillermo Noain added a comment - 2017-03-01 16:16

Guillermo Noain added a comment - 2017-03-01 16:16 I think I narrowed down the error to this issue in okHttp. I certainly looks like my problem, as I get the same wireshark data, and I also see the error using the Github-API plugin, which also uses okHttp. This issue seems to be fixed in okHttp3. Assuming I am right (which I am not certain) is there any chance to solve this from your side? Thanks!

Load more newer events