• Type: Bug
• Resolution: Fixed
• Priority: Critical
• Component/s: github-api-plugin, github-branch-source-plugin
• Labels:

  • cloudbees-internal-pipeline
  • scm-api-tidy
  • triaged-2018-11
• Environment:

  Jenkins 2.32.2 running in Docker with latest plugins from https://jenkins.io/blog/2017/01/17/scm-api-2/

[JENKINS-42089] Github API seems to ignore proxy

Guillermo Noain created issue - 2017-02-16 09:15

Guillermo Noain made changes - 2017-02-16 09:16

Description

Original: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {quote}[Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE{quote} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed. Any help would be welcomed. Thanks!

New: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {quote}[Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE{quote} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed during the organization scan process. Any help would be welcomed. Thanks!

Guillermo Noain made changes - 2017-02-16 09:21

Description

Original: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {quote}[Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE{quote} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed during the organization scan process. Any help would be welcomed. Thanks!

New: I am using Jenkins using the Organization Folders plugin (latest version). I am able to do everything correctly when not using my corporate proxy on an open access point, so it shouldn't be a configuration problem, but I can't manage to make it work when going through the proxy. I traced down the problem to (I think) this plugin (I am not well versed in Java). I get the following error when trying to scan my organization: {code:java} [Thu Feb 16 08:00:09 UTC 2017] Starting organization scan... [Thu Feb 16 08:00:09 UTC 2017] Updating actions... Looking up details of *****... It seems https://api.github.com is unreachable [Thu Feb 16 08:00:19 UTC 2017] Consulting GitHub Organization ERROR: [Thu Feb 16 08:00:29 UTC 2017] Could not fetch sources from navigator org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator@4cfaa276 hudson.AbortException: It seems https://api.github.com is unreachable at org.jenkinsci.plugins.github_branch_source.GitHubSCMNavigator.visitSources(GitHubSCMNavigator.java:268) at jenkins.branch.OrganizationFolder.computeChildren(OrganizationFolder.java:400) at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:219) at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:141) at jenkins.branch.OrganizationFolder$OrganizationScan.run(OrganizationFolder.java:851) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:404) [Thu Feb 16 08:00:29 UTC 2017] Finished organization scan. Scan took 20 sec FATAL: It seems https://api.github.com is unreachable Finished: FAILURE {code} I am almost certain that the proxy is correctly setup in Jenkins, Docker and host machine, as I can download plugins, make git checkouts and access https://api.github.com in the proxy validation test. I set -Djavax.net.debug=all for the container and while I can see a full trace when validating the proxy in Jenkins, I can only see the initialization of the SSL certificates truststore (just the first time) and then silence when https://api.github.com is accessed during the organization scan process. Any help would be welcomed. Thanks!

Ryan Campbell made changes - 2017-02-16 17:18

Priority

Original: Trivial [ 5 ]

New: Critical [ 2 ]

Stephen Connolly made changes - 2017-02-24 16:36

Labels

New: scm-api-tidy-scrub

Stephen Connolly made changes - 2017-02-24 16:36

Assignee

Original: Stephen Connolly [ stephenconnolly ]

New: CloudBees Inc. [ cloudbees ]

Stephen Connolly made changes - 2017-02-28 17:38

Labels

Original: scm-api-tidy-scrub

New: scm-api-tidy

Stephen Connolly made changes - 2017-03-01 09:44

Component/s	Original: branch-api-plugin [ 18621 ]
Component/s	Original: github-organization-folder-plugin [ 21427 ]

Guillermo Noain made changes - 2017-03-01 16:17

Component/s

New: github-api-plugin [ 17496 ]

James Dumay made changes - 2017-07-12 04:10

Labels

Original: scm-api-tidy

New: cloudbees-internal-pipeline scm-api-tidy

James Dumay made changes - 2017-12-04 04:56

Remote Link

New: This issue links to "CloudBees Internal OSS-2066 (Web Link)" [ 18434 ]

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