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  1. Jenkins
  2. JENKINS-63198

Unable to start windows service after upgrading to 2.248

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      Description

      After upgrading to 2.248, the Jenkins windows service can no longer be started.

      This is the error in Windows Event Viewer:

      Faulting application name: jenkins.exe, version: 2.9.0.0, time stamp: 0x5eb872d4
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec5262a
Exception code: 0xe0434f4d
Fault offset: 0x0000000000007afc
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15

      Attempting to run jenkins.exe directly gives the same error:

      The machine does have .NET framework 4 installed, as pointed out in

      https://www.jenkins.io/blog/2020/07/23/windows-support-updates/#windows-service-management-changes-in-jenkins-2-248

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JENKINS-63223 Windows agents won't start on 2.249

          • Major - Major loss of function.
          • Reopened

            Activity

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            chinhodado chin ho created issue -
            chinhodado chin ho made changes -
            Field Original Value New Value
            Environment Windows Server 2012 R2 64 bit Windows Server 2012 R2 64 bit
            .NET Framework version 4.7.02053
            oleg_nenashev Oleg Nenashev made changes -
            Assignee Oleg Nenashev [ oleg_nenashev ]
            oleg_nenashev Oleg Nenashev made changes -
            Labels Windows documentation regression upgrade-guidelines winsw
            oleg_nenashev Oleg Nenashev made changes -
            Component/s windows-azure-storage-plugin [ 17466 ]
            oleg_nenashev Oleg Nenashev made changes -
            Component/s windows-slave-installer-module [ 21834 ]
            Component/s windows-azure-storage-plugin [ 17466 ]
            oleg_nenashev Oleg Nenashev made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            oleg_nenashev Oleg Nenashev made changes -
            Assignee Oleg Nenashev [ oleg_nenashev ]
            oleg_nenashev Oleg Nenashev made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            oleg_nenashev Oleg Nenashev made changes -
            Link This issue relates to JENKINS-63223 [ JENKINS-63223 ]
            oleg_nenashev Oleg Nenashev made changes -
            Labels Windows documentation regression upgrade-guidelines winsw Windows documentation lts-candidate regression upgrade-guidelines winsw
            timja Tim Jacomb made changes -
            Labels Windows documentation lts-candidate regression upgrade-guidelines winsw Windows documentation regression upgrade-guidelines winsw

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              chinhodado chin ho
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated: