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Type: Bug
Resolution: Unresolved
Priority: Major
Component/s: atlassian-bitbucket-server-integration-plugin
Labels:
- pull-request
- triaged
Environment:
Jenkins 2.303.3
Windows
Plugin 3.1.0
Bitbucket 7.4.9
-----
linux
Jenkins 2.361
Bitbucket Server Integration Plugin 3.3.1
Bitbucket 8.4

Similar Issues:

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Update 06-03-2023
Comment of nicram has a reproducing steps. That's the problem I see also in Jenkins.

—
I'm testing that a Pull request creation triggers a build on jenkins in a multi branch pipeline, but no build is started. But pipeline and freestyle jobs it works.

In the "Multibranch Pipeline Events" log I see the event:

[Wed Dec 22 16:28:25 CET 2021] Received com.atlassian.bitbucket.jenkins.internal.trigger.BitbucketWebhookConsumer$BitbucketSCMHeadPullRequestEvent CREATED event from REPO with timestamp Wed Dec 22 16:28:25 CET 2021
 > C:\Program Files\Git\cmd\git.exe rev-parse --resolve-git-dir D:\jenkins_home\caches\git-b61b7506000694e1d0bb86961f485eba\.git # timeout=10
Setting origin to https://bitbucket.mcrsota.nl/scm/crs-web/REPO.git
 > C:\Program Files\Git\cmd\git.exe config remote.origin.url https://bitbucket.{server}.nl/scm/crs-web/mijncaressionic.git # timeout=10
Fetching & pruning origin...
Listing remote references...
 > C:\Program Files\Git\cmd\git.exe config --get remote.origin.url # timeout=10
 > C:\Program Files\Git\cmd\git.exe --version # timeout=10
 > git --version # 'git version 2.34.1.windows.1'
using GIT_ASKPASS to set credentials BitBucket Service Account for Jenkins
 > C:\Program Files\Git\cmd\git.exe ls-remote -h -- https://bitbucket.{server}.nl/scm/crs-web/REPO.git # timeout=10
Fetching upstream changes from origin
 > C:\Program Files\Git\cmd\git.exe config --get remote.origin.url # timeout=10
using GIT_ASKPASS to set credentials BitBucket Service Account for Jenkins
 > C:\Program Files\Git\cmd\git.exe fetch --tags --force --progress --prune -- origin +refs/heads/*:refs/remotes/origin/* # timeout=10
Checking branches...
Processed 20 branches
[Wed Dec 22 16:28:28 CET 2021] com.atlassian.bitbucket.jenkins.internal.trigger.BitbucketWebhookConsumer$BitbucketSCMHeadPullRequestEvent CREATED event from REPO with timestamp Wed Dec 22 16:28:25 CET 2021 processed in 2.4 sec

On Pr update the build is run:

[Wed Dec 22 17:22:40 CET 2021] Received com.atlassian.bitbucket.jenkins.internal.trigger.BitbucketWebhookConsumer$BitbucketSCMHeadPullRequestEvent UPDATED event from REPO with timestamp Wed Dec 22 17:22:31 CET 2021
 > C:\Program Files\Git\cmd\git.exe rev-parse --resolve-git-dir D:\jenkins_home\caches\git-b61b7506000694e1d0bb86961f485eba\.git # timeout=10
Setting origin to https://bitbucket.{server}.nl/scm/crs-web/REPO.git
 > C:\Program Files\Git\cmd\git.exe config remote.origin.url https://bitbucket.{server}.nl/scm/crs-web/REPO.git # timeout=10
Fetching & pruning origin...
Listing remote references...
 > C:\Program Files\Git\cmd\git.exe config --get remote.origin.url # timeout=10
 > C:\Program Files\Git\cmd\git.exe --version # timeout=10
 > git --version # 'git version 2.34.1.windows.1'
using GIT_ASKPASS to set credentials BitBucket Service Account for Jenkins
 > C:\Program Files\Git\cmd\git.exe ls-remote -h -- https://bitbucket.{server}.nl/scm/crs-web/REPO.git # timeout=10
Fetching upstream changes from origin
 > C:\Program Files\Git\cmd\git.exe config --get remote.origin.url # timeout=10
using GIT_ASKPASS to set credentials BitBucket Service Account for Jenkins
 > C:\Program Files\Git\cmd\git.exe fetch --tags --force --progress --prune -- origin +refs/heads/*:refs/remotes/origin/* # timeout=10
Checking branches...
  Checking branch feature/CRS-94885-Integratie-feature-builds-van-de-11-Jenkins-pipelines-met-Bitbucket-en-Sonar
      ‘Jenkinsfile’ found
    Met criteria
Changes detected: feature/CRS-94885-Integratie-feature-builds-van-de-11-Jenkins-pipelines-met-Bitbucket-en-Sonar (e13c30e47cdaa617777bdc41a5fa3e4ede7e1024 → 1a2bc0ab0796c2695a1e2675dc95483e6a2d77ff)
Scheduled build for branch: feature/CRS-94885-Integratie-feature-builds-van-de-11-Jenkins-pipelines-met-Bitbucket-en-Sonar
Processed 19 branches (query complete)
[Wed Dec 22 17:22:42 CET 2021] com.atlassian.bitbucket.jenkins.internal.trigger.BitbucketWebhookConsumer$BitbucketSCMHeadPullRequestEvent UPDATED event from REPO with timestamp Wed Dec 22 17:22:31 CET 2021 processed in 2.6 sec

Pipeline settings:

for now I only test one branch, but without that is also doesn't work.
The branch where I make the pull request from exist on the branches page.

Do I something wrong?