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  1. Jenkins
  2. JENKINS-69526

Wrong characters on all over jenkins windows menus and texts

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Critical Critical
    • None
    • Jenkins Windows upgraded from LTS to nightly
    • localization-support-1.2

      After upgrade jenkins Windows from LTS version 2.346.3 to nightly 2.366, all the accented characters (portuguese brazilian language here) are wrong. I didn't change any setting, just upgrade and instantly get the wrong characters. For example Users menu have to be "Usuários" and not this strange characters.

          [JENKINS-69526] Wrong characters on all over jenkins windows menus and texts

          Andre Crespo added a comment -

          Two differences here:

          1- I am using windows server 2016 to run jenkins

          2- I had LTS version installed and running without characters problems, then I download the nightly installer and install over the LTS version and then, the problem starts.

          I have 3 Jenkins on CentOS without any problem, just this windows instance have this. 

           

          Andre Crespo added a comment - Two differences here: 1- I am using windows server 2016 to run jenkins 2- I had LTS version installed and running without characters problems, then I download the nightly installer and install over the LTS version and then, the problem starts. I have 3 Jenkins on CentOS without any problem, just this windows instance have this.   

          Basil Crow added a comment -

          Since nobody else can duplicate this issue, I suspect the problem is with your local configuration. Perhaps installing over your existing version failed to properly update the .properties files with the new versions - try completely removing the old .war file as well as the extracted/unzipped files (not sure where those are located on Windows) and reinstalling again.

          Basil Crow added a comment - Since nobody else can duplicate this issue, I suspect the problem is with your local configuration. Perhaps installing over your existing version failed to properly update the .properties files with the new versions - try completely removing the old .war file as well as the extracted/unzipped files (not sure where those are located on Windows) and reinstalling again.

          Andre Crespo added a comment -

          I found the problem. Someone installed "Locale plugin" here. It's not configured but the wrong characters gone when I uninstalled this plugin and the dependencies (Localization plugin and Localization "chinese" plugin), so my problem is resolved because I don't need these plugins.

          Andre Crespo added a comment - I found the problem. Someone installed "Locale plugin" here. It's not configured but the wrong characters gone when I uninstalled this plugin and the dependencies (Localization plugin and Localization "chinese" plugin), so my problem is resolved because I don't need these plugins.

          Basil Crow added a comment -

          Was localization-support among the plugins you removed? I note that jenkinsci/localization-support-plugin#6 remains unmerged. I did a quick readthrough of the code for the locale plugin but I didn't find anything suspect there.

          Basil Crow added a comment - Was localization-support among the plugins you removed? I note that jenkinsci/localization-support-plugin#6 remains unmerged. I did a quick readthrough of the code for the locale plugin but I didn't find anything suspect there.

          Andre Crespo added a comment -

          Yes, localization support was there. I removed too. 

          Andre Crespo added a comment - Yes, localization support was there. I removed too. 

          Basil Crow added a comment -

          Lack of jenkinsci/localization-support-plugin#6 could very well be the problem then. CC timja danielbeck

          Basil Crow added a comment - Lack of jenkinsci/localization-support-plugin#6 could very well be the problem then. CC timja danielbeck

          Daniel Beck added a comment -

          Daniel Beck added a comment - https://github.com/jenkinsci/localization-support-plugin/releases/tag/localization-support-1.2 is out. In my testing this would resolve the problem.

          Basil Crow added a comment -

          acrespo Are you willing to install the new version of Localization Support plugin and verify that this resolves your issue?

          Basil Crow added a comment - acrespo Are you willing to install the new version of Localization Support plugin and verify that this resolves your issue?

          Andre Crespo added a comment -

          I just installed the new version, restarted Jenkins and the problem is gone. Thank you!

          Andre Crespo added a comment - I just installed the new version, restarted Jenkins and the problem is gone. Thank you!

          Basil Crow added a comment -

          Thanks for verifying! Marking this issue as closed.

          Basil Crow added a comment - Thanks for verifying! Marking this issue as closed.

            danielbeck Daniel Beck
            acrespo Andre Crespo
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              Created:
              Updated:
              Resolved: